Douglas Alexander MP

CALLS HEAT UP TO ENERGY HELPLINE

27 Jan 2010

Calls to free Home Heat Helpline up 23 per cent  

The freezing conditions we have felt across Renfrewshire in recent weeks have had a major impact on households concerned about keeping warm, which has resulted in a significant increase in calls to the Home Heat Helpline (0800 33 66 99) for assistance.

The Home Heat Helpline had already received a record number of calls over November – December 2009, an increase of 23 per cent from 2008.

Home Heat Helpline spokesperson, Christine McGourty says:

“The increase in calls to the Helpline indicates that households in Renfrewshire and across the UK are suffering as a result of the extreme weather conditions – but it is positive that people are reaching out for help.”

Douglas Alexander MP is urging householders across Renfrewshire to call the free Home Heat Helpline (0800 33 66 99) today, after recent research from the Home Heat Helpline revealed that households are missing out on savings of up to £250 each year on their energy bills.

The research shows that households across Renfrewshire could save around £150 a year on their heating bills by insulating their lofts and a further £115 a year with cavity wall insulation.

Douglas said:

“Freezing temperatures, especially the severe cold we have experienced recently, can be isolating and worrying for many people, especially the elderly. If you know anyone who might be finding it hard to keep warm and healthy during the cold weather – please call the Home Heat Helpline to see what support is available for them.”

“I am urging householders across Renfrewshire to call the Home Heat Helpline’s free service on 0800 33 66 99 to find out how they can keep warm and save money on their energy bills today. Helpline advisors can give people, who are worried about the cost of heating their homes, help on making their home more energy efficient, and information on reduced or ‘social’ tariffs and free insulation available.“

Coronation Street star Kym Marsh, ambassador for the Home Heat Helpline campaign said:

“I know what it’s like to be a single mum who is struggling to pay the bills. When every penny counts you need all the help you can get. But often you don’t know who to turn to. The Home Heat Helpline provides a really friendly, helpful service for people in need. Anyone who thinks they might be missing out on the help they are entitled to should give them a call.”